1 /
1
Made in France
Paris / Grasse
Complimentary shipping
On eligible orders
Signature gifting
Gift box + samples
Secure checkout
Encrypted payment
CLIENT SERVICES
QUESTIONS
& ANSWERS
Everything worth knowing before — or after — your order.
01 WHEN WILL MY ORDER ARRIVE?
Your order is prepared within 2–3 business days. Delivery generally takes 2–7 business days within the European Union and may take up to 3 weeks, depending on the destination, outside the EU.
02 DO YOU SHIP INTERNATIONALLY?
Yes. ANOMALIA PARIS currently ships within the European Union and the United Kingdom. For deliveries to the United States and Canada, please visit our North American website: us.anomaliaparis.com.
03 HOW CAN I PAY FOR MY ORDER?
We accept multiple secure payment methods including Visa, Mastercard, American Express, Apple Pay, Google Pay and PayPal. Instalment payment options may also be available where eligible.
04 DO I NEED TO PAY VAT?
For customers within the European Union, prices displayed on our e-shop are final and include applicable VAT. For purchases outside the European Union, VAT is charged at 0% by ANOMALIA PARIS.
05 WILL I HAVE TO PAY DUTIES OR ADDITIONAL TAXES?
Orders shipped to certain destinations outside the European Union and the United Kingdom may be subject to local import duties, taxes or customs charges. Any applicable charges depend on the destination country. Please consult your local customs authorities for further information.
06 DO I NEED AN ACCOUNT TO PLACE AN ORDER?
No. You can place an order without creating an account. Registration is optional and simply makes future visits easier while allowing you to keep up with ANOMALIA PARIS news and services.
